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Short response times

When you provide national broadband and telephony to around 80,000 customers it may cause you some difficulty when your customers call and...

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Proper monitoring saves money

It is nice to be ahead of a situation and not having to deal with constant fire fighting. Most IT departments will agree. But it is also...

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Hunches become facts

When the medical secretary at the oncology department of Aalborg University Hospital starts filling in and sending patient calls to...

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