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CapMon Care – End2End Services

CapMon Care – End2End Service is the product for you, who needs unbiased measurement and documentation of End2End SLA or do not wish to use resources on maintaining End2End monitoring and test services.

CapMon Care End2End provides monitoring of business and life critical systems. You will get an exact picture of your business application response times, identification of critical areas and optional alerting services.

Service concepts

Baseline services – targeting situations where you

  • need out- or insourcing of application operations
  • need a precise picture of the performance of your IT infrastructure
  • need to know the End2End SLA
Baseline – life status – will give you

  • precise picture of here and now status
  • precise picture of response times and ‘bottlenecks’ in your infrastructure
  • troubleshooting report
  • suggestions for improvement
Monitor Basic services – targeting situations were you

  • need continuous reporting of response times
  • do not wish to maintain operations of the solution yourself
  • need unbiased reporting of End2End SLA
 Monitor Basic – will give you

  • continuous measurement and documentation
  • monthly reporting of 3 applications
  • online access to CapMon specialist (monthly)
Monitor Advanced services – targeting situations where you

  • need continuous reporting of response times
  • do not wish to maintain operations of the solution yourself
  • need unbiased reporting of End2End SLA
  • want to acces realtime measurement
Monitor Advanced – will give you

  • alarm service
  • monthly reporting of monitored applications
  • Web access (realtime as well as historical data)
  • online access to CapMon specialist (4 times/month)
GoLive services – targeting situations where you

  • are about to Go Live with one or more applications
  • need MAX attention on Go Live challenges
  • need realtime identification of impact when implementing new applications
 GoLive – will give you

  • Access to realtime data, displaying response times before, during and after a Go Live implementation
  • intensive monitoring of both applications and infrastructure
  • troubleshooting, documentation of troubleshooting and subsequent elimination of errors.

 

Download CapMon Care datasheet as PDF

See presentation of CapMon

Read about ResponseView response time measurement

 

 

 

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